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FAQ

General Information

What is kura skin?

What plans do you offer?

What's included in my plan?

How often can I expect to receive a box?

IS EVERY shipment THE SAME, or will my routine change?

Can I switch plans?

What’s your cancellation policy?

DO YOU TAKE RETURNS OR EXCHANGES?

Are there membership fees?

The Box

What's included in my box?

WHAT KINDS OF PRODUCTS WILL I get?

What if I have more than enough product, or I’m running out?

What brands can I expect?

Can I request specific products?

Billing

When will I be charged?

How do I update my billing information?

Do you accept Paypal?

Shipping

Where does Kura Skin ship?

How much does shipping cost?

HOW LONG WILL IT TAKE TO RECEIVE MY BOX?

How can I update my shipping information?

Gifts

Do you have gift options available?

How do I redeem a gift card?

Miscellaneous

Where can I find information about careers with Kura Skin?